Support/Maintenance



Our Help Desk offers the following services:
  • Recording and tracking of all client support issues
  • Escalating, communicating and tracking all issues reported to TRG software suppliers
  • Delivering periodic reports to clients on reported issues
  • Maintaining SLA, processes and procedures for escalating and reporting back to clients within agreed deadlines
  • Resolving all accepted issues
For more information, please email us at sales@trginternational.com