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GR8 Customer Service

For selection and recruitment, Job Match, development & performance management.

Time: 45 minutes The average duration of the assessment.
Self-assessment TypeA person will rate himself/herself.

Included in the following:

GR8 Customer Service Sample Report

Assessment Overview

GR8 Customer Service Logo

The GR8 Customer Service assessment identifies the people who have the behavioural characteristics specific for providing top-quality service in relation to internal or external, governmental or private clients.

In our current service-dominated world, there are plenty of industries that depend on quality customer care in order to survive. To id the problem, we’ve created a product that focuses on key performance predictors such as flexibility, responsibility and customer focus, along with an interest in working with people. Such attributes are essential when dealing with customers and can make a world of difference in the way any given company is perceived by the public.

GR8 Customer Service is recommended for:

  • Selection, recruitment and interview
  • Job Match
  • Employee development
  • Coaching and personal development
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ASSESSMENT DIMENSIONS

Behaviours:

Customer Focus | Respect | Excellence | Results Oriented | Responsibility | Personal Growth | Flexibility | Team Work

Cognitive:

Working with Numbers Plus | Working with Words Plus | Reasoning Plus

Interests:

Enterprising | Investigative | Artistic | Social | Realistic | Conventional

We have an impressive assessment library with hundreds of dimensions that can be leveraged in creating a custom skills-based assessment that supports your organisation’s specific competencies and unique vision.

Simply request a demo to know how we offer you a total-person view of a candidate/employee.